Completed
0
of 0 tasks
Remaining
0
Flagged
0
Progress
0%
Completed
0
Due / Upcoming
0
Missed
0
Total Slots
0
08:00 – 11:00 · Every 30 minutes
11:00 – 18:30 · Every hour
Monitoring Log
| Time | Slot | Completed By | Queue Status | Issues Found | Actions Taken | Sites Affected | Notes |
|---|
Open
0
In Progress
0
Overdue
0
Done Today
0
All
SE / Complaints
Urgent
Tasks
Info
Done
Fully Staffed
0
Short Staffed
0
Issues Raised
0
Checked In
0
of 41 sites
Sites Over Threshold
0
queue time
Total Answered
—
missed: —
🌅 AM 08:00–11:00
☀️ MID 11:00–14:00
🌆 PM 14:00–18:30
🌙 Close 18:30
Checks Done
0
Issues Found
0
Escalated
0
| Time | Site | Staff | Type | Form Quality | Soft Skills | Workbook | Quality Markers | Improvement Areas | Action | TL | Checked By |
|---|
Total Queries
0
Repeat Queries
0
Actions Needed
0
| Time | Type | Site | Site Staff | Summary | Workbook | Response | Repeat | Action | Logged By |
|---|
Total Contacts
0
Awaiting Response
0
Resolved
0
Latest Handover Note
No handover note yet today
Write Handover Note
End of shift — hand over to next person
Handover History
| Date | From | To | Open Incidents | Tasks | Sites to Watch | Notes |
|---|
Performance Log
All incidents, quality issues and tasks — auto-populated
| Date | Time | Site | Site Staff | Type | Summary | RAG | Action | Handled By | Escalated | Resolved |
|---|
📊 Site Performance
🏆 Weekly Dashboard
📈 Performance Log
📥 Upload Daily Site Data
Date
GroupOverview CSVs *
Upload once for all sites.
Shared groups = one file covers multiple sites.
Shared groups = one file covers multiple sites.
Upload a GroupOverview CSV to see site performance
Approved Users
—
Active
—
On PIP / Watch
0
New Starters
0
Monitored Sites
0
👤 Users
🚩 Monitored Staff
🏠 Monitored Sites
🕐 Access Log
☁ Drive Sync
📤 Daily Upload Tracker
🕐 Contract Hours
Approved Users
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Data Tools
🔄 Sync staff list from Deputy
Upload the PremiumEmployeeSync xlsx from Deputy to automatically update the staff list. New starters will be added, leavers removed.
Clear corrupted data
If tasks or incidents are showing as "undefined", use this to remove the corrupted entries. Good data is kept.
Clear all tasks
Removes all tasks including completed ones. Use only if tasks are completely broken.
Clear uploaded data for a date
Removes uploaded site data for a specific date so you can re-upload correctly.
🔄 Sync staff list from Deputy
Upload the Deputy PremiumEmployeeSync file to update the staff list. New joiners will be added and leavers removed automatically.
Removes all uploaded site data. Use if data is showing incorrectly.